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Primary Care Provider Information
Referral Process Information
You must choose a PCP from the Provider Network when you join. You can choose a different PCP for each member. A PCP is your main health care provider and will arrange your care with other doctors and hospitals. Your PCP can be a:
You can call customer service at 1-888-657-6061 (TTY 7-1-1) for help choosing a PCP.
If you have any questions or need help scheduling an appointment, please call:
1-888-657-6061 (TTY 7-1-1)
We are open 8 a.m. to 8 p.m. Central Time, Monday through Friday.
You may leave a voicemail outside of our normal business hours or on weekends and holidays.